February, Brighton – Registration is now open for Cruise Xperience Innovation Summit Americas (CXI), launching this June to redefine the future of onboard guest experiences. Taking place on 3 – 4 June
February, Brighton – Registration is now open for Cruise Xperience Innovation Summit Americas (CXI), launching this June to redefine the future of onboard guest experiences. Taking place on 3 – 4 June 2025 at the Miami Beach Convention Center, CXI and the co-located Cruise Ship Interiors Design Expo Americas (CSI) offers a unique platform for industry leaders to explore cutting-edge innovations shaping the cruise industry.
Guests have grown increasingly accustomed to futuristic tech experiences embedded in their everyday lives, such as biometric scans allowing guests to access their room and hotel amenities and wildly popular entertainment events such as ABBA Voyage and the Las Vegas Sphere. Cruise lines must strive to elevate all areas of their guest experience, from their elegant touchpoints to unforgettable wow moments. From the three-story kinetic sculpture The Pearl on board Icon of the Seas, to the personalised experiences on board Princess Cruises’ vessels via their Medallion, guests are getting a taste of next gen hospitality.
As the cruise industry continues its rapid expansion, with order books now extending to 2036 and 35 new ship orders added by the close of 2024, the focus on enhancing passenger experiences has never been more critical. Cruise lines are taking
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